Job Description
Posted Wednesday, June 5, 2024 at 4:00 AM Purpose CSR will support our International Sales & Service team. This role will work across the organization to facilitate effective administration and office operating procedures related to the customer experience. Areas of Responsibility / Tasks Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below . Customer sales order processingCustomer shipment and documentation.Respond to & resolve customer inquiriesAssist with Documentary Collections & Documentary Letters of CreditIdentify opportunities to create efficiencies, streamline operations and implement new processes to handle tasksProvide administrative support where required Supervisory Responsibilities An inspiring leader selects the best possible candidate for each position, provides structure, direction, feedback, recognition, and accountability; in addition to facilitating team processes, on-going training, and delegation for the following Employees within the Ravago culture and policies. Not applicable. Key Partnerships A team player must cultivate successful relationships with the following individuals to achieve alignment and support. CSR Manager Competencies; Knowledge, Skills, Abilities (KSA) To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture. High-level of accuracy and attention to detail in preparing, reviewing and entering informationExcellent written and verbal communication skillsAbility to prioritize and react to changing situations; ability to work under pressure and meet deadlinesSelf-disciplined with effective organization and time management skillsAbility to work independently and as part of a teamProficiency in Microsoft Office Suite Minimum Qualifications/ Education / Experience / Certifications Education: Note desired educational requirements. College Diploma in Business Admin and/or equivalent is required. Please note whether required or preferred as this helps identify potential level. Equivalent experience considered in lieu of degree (Do not remove as this is required language)- Preferred. Systems Experience: Microsoft suite: Outlook, Excel - Required (Teams, SharePoint, PowerPoint preferred) Licenses / Certifications: None Language: English NOTICE TO APPLICANTS: Ravago Americas is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status. We assure you that your opportunity for employment with this employer depends solely upon your qualifications.