Job Description
Our client, a division of a global world class manufacturer in the Newmarket area, is currently looking for a Customer Quality Engineer. Responsible for all aspects of continuous customer care for all product produced. Works cooperatively with Team Leaders, Assembly Operators and Production Supervisors to provide guidance and instruction in correcting quality problems. Responsible for escalating information and data on processes or parts not meeting established Quality requirements.What's in it for you:- A great work experience within a world class manufacturing environment- Extended Health Benefits- Employee Profit Sharing Plan - Group RRSP with employer contribution- Educational reimbursement program - Employee appreciation events- A focus on safety, health and wellnessMinimum requirements:• Completion of community college diploma/certificate. CQE certifacation.• 3 to 5 years of Tier 1 automotive parts manufacturing experience. IATF.• Minimum completion of post-secondary education program in mechanical/quality engineeringResponsibilities:• Coordinate containment, sort/rework actions for external and internal issues• Leads and coordinates problem solving for customer concerns (customer specific reports: 8D, 7 step, 5 phase, Is/Is Not, 6 Panel, etc.)• Participate in customer quality meetings• Manages field representatives to ensure effective containment and timely closure of customer concerns and New Model Launch support• Performs customer good will visits as required• Identify quality improvement and defect prevention developing and implementing mistake/error proofing fixtures and devices• Facilitate quality related meetings for assigned products and keep up to date meeting minutes• Leads and Coordinates problem solving for internal concern resolution• Coordinates and approves shop floor containment process and follows up on execution• Updates Business Center panels and participates in report out meetings, including QOS/Stepdown/Work Packages• Participates in the approval process of temporary deviations to current product and processes (i.e. Supplier Request Deviations, Customer Change)Contact and Resume SubmissionIf you feel you are an excellent candidate and have the required skills and experience indicated above, please send your attached resume and any important details to HCR Permanent Search, care of the Recruitment Consultant listed below. Only qualified candidates will be contacted. Please ensure that you indicate the name of the position you are applying for in the subject heading. Thank you for your interest.Matthew SniderTalent Acquisition SpecialistHCR Permanent SearchEmail: msnider@hcr.ca905 669 2400 EXT 2238 Website: www.hcrpermsearch.com