Creative Accounts Manager Job In Mississauga

The Creative Accounts Manager is responsible for leading and developing a sales strategy focused on achieving revenue and profitability goals for strategic revenue offerings, including creative, décor & design, and digital. The individual in this role is responsible for driving revenue growth directly with clients. This position reports to the VP, Creative, Digital & Marketing.

Key Job Responsibilities

Business Development

· Actively research the national market to identify new sources of revenue growth from new and existing clients pertaining directly to strategic revenue services (creative, décor & design and digital)

· Participate in developing annual strategic revenue sales growth goals/targets and plans to achieve them

· Perform business development activities - lead the sales process to grow existing customers and to win new clients

· Collaborate internally with creative, décor & design, and digital team members across Encore to contribute in securing new National business

· Track business development/sales activities in the CRM system.

· Attend and lead client meetings to showcase the latest creative, design & décor and digital service offerings

· Share account growth and new client acquisition best practices internally

· Train and coach sales team members nationally to ensure continued success in selling creative, décor & design and digital services

Sales Leadership

· Work with AMs/AEs to deploy value proposition to create winning sales strategies and gain profitable market share

· Provide a regular, accurate sales forecast

· Track and report on revenue metrics

· Create training programs and host regular sessions to increase awareness of strategic revenue services throughout the organization

Team & Market Planning

· Analyze current set of offerings to determine performance in the current state

· Consult on potential new offerings based on knowledge of the direct sales business and intimate understanding of client requirements in the market

· Develop and maintain a key account target/prospect list focused on growing strategic revenue

· Assist with RFP response where required

· Monitor customer, market, and competitor activity to develop and implement measures that maximize Encore’s success

· Monitor and analyze potential partnerships and new solutions that would assist in department growth

Client Management

· Be involved in managing key customer relationships and participate in closing strategic opportunities

· Manage customer expectations and contribute to a high level of customer satisfaction

Corporate Leadership

· Serve as an brand ambassador with clients, key relationships, and industry associations

· Foster a positive sales culture of success and ongoing goal achievement, maintaining high sales team member morale and engagement

· Promote our client as an employer of choice nationally

Job Qualifications

· 5+ years of progressive Sales Leadership experience

· Demonstrated history of year over year sales growth

· Results driven, energetic and focused

· Service oriented, professional image

· Clear, concise written and verbal communication

· Event or related industry experience

· Must be proficient in Microsoft Office and CRM Systems