Job Description
Ready to make a differenceAre you committed to protecting your community? Blackbird Security is seeking to hire a Full Time Site Manager (Condominium) for a residential site in DowntownToronto, Ontario.Role SummaryAs a Site manager you will be responsible for overseeing security work for a condominium, and will report directly to the Upper management.What’s in for you?Competitive wagesPaid training and growth opportunities to succeed in your roleCareer advancement opportunities through promotion from withinRecognition programs and bonusesGoodlife Fitness Gym Membership - 25% discount on all membership fees (all tiers), $0 enrollment fees and share with one family member (post completion of the probationary period)Duties and ResponsibilitiesReview, verify for accuracy and finalize incident reports Investigate incidents and provide evidence such as footage, access control data and other relevant informationProvide finalized incident report with supporting evidence clearly labelled and organized for follow up by managementActivate access fobs and remotes, assign specific access levelsSupervise all security/concierge staff and liaise with Blackbird head office regarding staffing matters/concerns, performance related issues, etc. towards maintaining continuity of service at the expected levelAssume leadership and work closely with the guards towards building a strong teamEnsure Front Desks are kept organized and presentable.Liaise with management on any required supplies, equipment repairs and general upkeep of the desk in a presentable conditionEnsure that guards are properly uniformed per their specific roles, presentable Ensure that tactical guards are familiar with their dual duties, i.e., tactical and general security/concierge back upEnsure that guards maintain a resident-friendly environment and are skilled in conflict resolution and diverting difficult situations effectively away from high traffic areas/public exposure whenever possibleEnsure that guards are familiar with the work environment, know where the relevant documents (i.e., Post Orders, Memos, site info, valve charts, etc.) and other such relevant documents and items (radios, keys, office supplies, etc.) are keptEnsure that all new guards are properly trained on desk duties and emergency procedures and that they know who to reach (i.e. supervisor) if unsureFollow-up with incident reports, i.e., noise complaints, damage, etc. collecting and reviewing video footage to ensure that it corresponds with the incident report and summary of the findings/violation letter (i.e. evidence including date, time, location, etc.) for enforcement follow-up by managementReview video footage requested from TPS when a production/formal letter is received.Provide complete footage to management corresponding with specifics, i.e. dates, times, cameras, indicated in the requests from TPS.Liaise with TPS on investigations requiring live review of ongoing activity in the building.Ensure that such investigations are conducted in the designated room inArrange fire drills per schedule provided by management.Book security guards to attend fire drill.Coordinate with management scheduling of the fire protection contractorEnsure fulfilment of the Security/Concierge responsibilities per fire planQualifications and SkillsValid Security LicensePrior management experience requiredPrevious experience in condominium security is requiredMust have excellent communication and customer service skillsMust be proficient in the English language, spoken, written, and via electronicsWillingness to attend meeting and trainings to improve skillsKnowledgeable on safety processes and proceduresUOF preferredAbout usMake a difference by joining Canada’s fastest-growing National Security Company. We service clients coast to coast with major branches across Canadas 10 provinces. We are committed to bettering the community by providing excellent security services that fit the unique needs of our clients and the communities we serve. Our reputation is built by exceeding standards of performance and providing superior customer service to our clients. We provide security services to a wide range of clients from retail stores, to high-end retail stores, residential buildings, campuses, municipal offices, warehouses, and many more. We offer opportunities for personal and professional growth through career development pathways, mentorship by our dedicated management team, flexible schedules, and competitive wages.Join our dedicated security team today!We thank you for choosing to work with Blackbird Security Inc. Please note that only shortlisted candidates will be contacted by the recruitment team.Note: Applicants will only be contacted by recruiters with Blackbird Security Inc. domain. Blackbird Security Inc. will NEVER request applicants to submit payments as a part of the application process.Job Type: Full-timePay: $55,000.00-$60,000.00 per yearBenefits:On-site parkingSchedule:8 hour shiftDay shiftMonday to FridayMorning shiftWeekends as neededAbility to commute/relocate:Toronto, ON: reliably commute or plan to relocate before starting work (preferred)Experience:Managerial: 1 year (required)Condominium Security: 2 years (required)Security: 1 year (preferred)Licence/Certification:Security License (required)Use of Force Certification (preferred)Location:Toronto, ON (preferred)Work Location: In person