Job Description
The Community Wellness Manager is responsible for the day-to-day management of the Community Wellness Program. Supporting the Newcomer Wellness and Indigenous Wellness teams, the Program Manager brings together a diverse set of professionals to address the current and emerging needs of these unique populations through groups, workshops, land-based learning, and community events. This role involves leading or participating in programs, organizational initiatives, committees, and functions. Collaborating closely with Mount Carmel Clinic management, the Program Manager ensures alignment of programs and services with client needs, integrates services both within and beyond Mount Carmel Clinic, and fosters teamwork and collaboration across all Mount Carmel Clinic departments.
Areas of Responsibility
1. Human Resources
2. Program Management
3. Program Development
4. Quality and Innovation
5. Competencies
Qualifications
Education
- Degree at the Bachelor level in a related discipline, or an acceptable combination of education and experience.
Management Experience
- Minimum of two (2) years of management experience including supervising social workers and other community service disciplines.
Program/Community Knowledge
- Minimum of five (5) years of experience working effectively in a related service/program and similar population.
- Demonstrated knowledge of basic financial management and program management, evaluation and development.
- Understanding of the assets, challenges, needs and interests of Mount Carmel Clinic’s clients and community.
Critical Skills
- Proven knowledge and ability in critical thinking, decision-making, change management, problem-solving, crisis management and conflict resolution
Focus on Results
- Demonstrated ability to manage programs, projects and initiatives to effectively and efficiently achieve their goals and produce expected results/outcomes
Alignment with Organizational Values
- Commitment to the principles that guide Mount Carmel Clinic, as reflected in the history, vision, mission and values
Indigenous Understanding
- Knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families
Interdisciplinary Team, Collaboration
- Proven ability to work and provide effective leadership within an interdisciplinary team environment with respect, professionalism, cooperation, sensitivity and cultural awareness
Mount Carmel Clinic Philosophies
- Strong knowledge, commitment and demonstrated ability to apply diversity, equity, cultural safety, pro-choice, social determinants of health, population health, harm reduction, trauma-informed and community development principles in all aspects of the work
Communication
- Excellent verbal and written communication skills, including presentations, and proficiency in the use of computer systems, including electronic medical records
Assets
- Project management skills and experience
- Management education or training, including human resources management
- Experience preparing budgets, monitoring expenditures and preparing financial reports in accordance with the requirements of specific funders
- Experience in:
- Grant writing and preparation of funding applications
- A community agency