Job Description
Job Description The opportunity We are seeking a dynamic and experienced Communications Manager to lead and execute the development and implementation of strategic communication initiatives for independent advisors across Canada on behalf of the Manulife Wealth business. The Communications Manager will be responsible for driving impactful internal communications and enhancing the Manulife Wealth's brand presence across various internal channels. Reporting to the Director, Investment Communications, this role requires a strategic thinker with exceptional writing and storytelling skills, along with a proven track record in building and maintaining positive stakeholder relationships. Responsibilities Develop and implement comprehensive communication strategies to effectively convey business key messages and initiatives that are engaging, informative and audience focused. Collaborate with cross-functional teams to ensure consistent and aligned messaging across all internal communication platforms. Drive operational efficiencies and establish processes to enable easier compliance reviews, materials creation, and quality improvements. Provide marketing support as required including strategy, print collateral, and social media. Monitor and analyze communication metrics to track effectiveness and provide actionable insights for continuous improvement. Budget and expense tracking, monthly forecasts and accrual reporting as required. What motivates you? You obsess about customers, listen, engage and act for their benefit. You think big, with curiosity to discover ways to use your agile approach and enable business outcomes. You thrive in teams and enjoy getting things done together. You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up. You share your humanity, helping us build a diverse and inclusive work environment for everyone. What we are looking for 6+ years of communications experience in a fast-paced environment preferably in wealth management industry/dealer or related field. University graduate (advanced degree or certification a plus) related to journalism, communications, or marketing. Proven experience in a communication management role, preferably within a corporate or agency setting. Excellent written and verbal communication skills, with a strong ability to craft compelling narratives and distill complex or detailed information into concise messages that resonate with and inspire action for independent advisor audiences. Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously. Ability to act as a liaison and influence key stakeholders across business areas and functions, generating consensus while keeping the core business objectives in mind. Strategic thinker with a creative mindset and a passion for driving impactful communication tactics. Ability to work collaboratively in a fast-paced environment and effectively engage with internal and external stakeholders. A motivated self-starter with a high energy level and strong work ethic What can we offer you? A competitive salary and benefits packages. A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. A focus on growing your career path with us. Flexible work policies and strong work-life balance. Professional development and leadership opportunities. Our commitment to you Values-first culture We lead with our Values every day and bring them to life together. Boundless opportunity We create opportunities to learn and grow at every stage of your career. Continuous innovation We invite you to help redefine the future of financial services. Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives. Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong. Manulife is an Equal Opportunity Employer At Manulife/JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact