Job Description
Commercial Insurance Account ManagerLocation: Stoney Creek, OntarioThe OpportunityMT Talent is happy to partner with a local insurance provider to source their next AccountManager.For 40 years, they have delivered the highest quality experience their customers which helped them grow to be one of the largest independent insurance providers in Ontario. Along with providing superior insurance and financial products, they are heavily invested in their communities and staff. The company supports numerous charities and organizations and encourages their team to take part in this as well.this is not a sales focused role What’s In It For YouCompetitive salary and benefits planExcellent company culture with long-tenured staff and room for professional developmentEmpowering and supportive leadership teamFun social eventsEasily accessible by transitCommunity-oriented companyWhat You’ll Be Doing In The RoleRespond to client calls, mail, emails in a prompt and friendly manner ensuring a high level of service is maintained at all timesResponsible for New Business workflows with Account ExecutivesReview renewals and make recommendations, completing comparison quotes and remarket when needed. Ensuring renewals are delivered to the clients in a timely matter.Review and issue Certificates of InsuranceAccurately handle change requests with attention to risk managementHandle Complex Accounts to provide creative, effective solutions that meet the needs of clientsFunction as a front-line underwriter for qualifying, maintaining, and promoting sound quality businessSupport clients with reporting claims and follow up in a timely manner to ensure quality service from insurance partnersManage account receivables for accountsWork closely with Account Executives to identify other lines of business as cross sell opportunitiesHere’s What You Will Need To Be Successful5 or more years’ experience in the insurance industryRIBO License is requiredPost-secondary degree or diploma in Insurance, Business, Finance, Administration or other area of study is an asset but not mandatoryPositively adapts to change and maintains quality of work effectively under pressureStrong organizational and time management skillsA collaborative, team-player with strong work ethic and accountabilityExcellent written and oral communication skills with high regard for attention to detail, confidentiality and respectExcellent customer service and interpersonal skillsWorking towards CAIB or CIP Designation is preferredComputer proficient: MS Office Suite. Insurance-specific software experience is required. Experience specifically with Power Broker and Policy Works is an asset.#MT1