Job Description
We’re Insurance Store, and we’re on a mission to build strength within our team to protect our partners’ assets every day. We believe that by hiring the best people, we’re able to provide the best advice and build a brokerage that will support our community. We value entrepreneurial spirit and encourage our team to be life-long learners through development and growth opportunities. Integrity and accountability are pillars of our values, and together we use respectful communication and connection to ensure the success of our team and partners.
As a member of the Navacord Group, we’re proud to be supporting their mission to “build the great Canadian brokerage”.
Role description
Reporting to the VP of Sales, the Commercial Account Manager provides industry leading customer service to a book of commercial partners. Service-focused, the Commercial Account Manager plays a pivotal role in advising and advocating with clients, while practicing and remaining in compliance with brokerage guidelines.
What you’ll do:
- Be the point of contact for diverse group of commercial accounts
- Partner and collaborate with insurance companies to best support our customers
- Provide quotes, advise, and support to new and current customers
- Prospect new business
- Create appropriate documentation for customers for proposals, coverage, payments, etc.
- Manage renewals and cancellations
- Collaborate closely with Account Executives to ensure customer needs are met
- Comply with broker and RIBO requirements, including tracking of continued education hours
Who you are:
- An experienced RIBO licensed Insurance professional looking for a challenging, growth orientated environment
- Customer-first focused
- Outstanding interpersonal skills, who effectively communicates in English both written and orally
- Thrives in a fast-paced environment, and can maintain high levels of accuracy
Why join Insurance Store?
We’re a team of change-makers, who are pushing the boundaries on what a career in Insurance can look like. We believe in life-long learning and take every opportunity to grow as a team and as individuals. As an Insurance Store employee, you can expect:
- Investments in your health with medical, dental and vision benefit options
- A hybrid work approach designed to create meaningful opportunities for connection.
- A group RRSP to support your future plans
- A culture founded on growth & development with opportunities to grow with the organization
- Education support to help you grow in the ways that matter to you!