Organization
There is a quiet revolution happening in telecom that will create more technological change in the next twenty years than anything but LLMs. The US is in the middle of a transition from delivering the Internet on technology built for telephones and televisions, to delivering it over fiber, technology built to deliver bits.
Households are relying more heavily on the Internet for work, school, entertainment, yet a growing network of smart devices and cable companies continue to squeeze more data through infrastructure that was built to deliver episodes of ‘Married with Children’ and charge more for it every year, while providing a frustrating customer experience.
Ting, an Internet (and mobile) service provider, part of Tucows (NASDAQ: TCX, TSX: TC), is a public company that has been making the Internet better since 1993. They are partnering with progressive towns across the country to change what people expect from their Internet service and their Internet service provider. Ting offers symmetrical Gigabit fiber Internet as well as simple, honest pricing and outstanding customer support. Customers are loving the service and the experience – and they are telling friends.
Ting Mobile disrupted the US cellphone industry in 2012, offering shockingly fair pricing, usable interfaces and no-hold, no-transfer live customer support. Ting Internet launched in the US in 2015. In December 2015, Gizmodo listed Ting as one of The 6 Best Things That Happened to the Internet This Year. Tucows is investing millions in fiber networks and partnering with small towns to change what people expect from their Internet service and their Internet service provider.
Ting Internet is revolutionizing Internet access in the United States and is currently laying the groundwork to prepare their business for rapid expansion. Ting is investing millions in building and operating Fiber networks and partnering with progressive towns across the US to change what people expect from their Internet service provider. Ting is gobbling up market share in North Carolina, Virginia, Maryland, Colorado, Arizona, Idaho and California (and soon, Memphis, Tennessee), and they are talking to new towns around the country every day.
About the Role
As an integral part of Ting, the EVP Marketing, will be a brand-building, storytelling, lead generating, data-leveraging, growth-marketing leader.
Ting requires programs and messages that move prospects from awareness to consideration to order. They need to test, track and optimize those programs so they can identify the ones that work and scale them across the country. They therefore need someone who will understand and love the customer and advocate for that customer in every decision they make.
The role incumbent will be someone who will build and nurture strong relationships across the company – from product to support to network construction to installers – so that Ting’s efforts to acquire customers are in alignment with Ting’s efforts to serve and support those customers.
Ting needs a marketing genius, that is, someone who constantly scans industries for the latest, greatest ideas and technologies and cannot wait to try them out. Ting furthermore needs someone who wants to take on industry giants.
Ting has a company, a brand and a service that their employees can be proud of every day. Ting has a job that the incumbent will love.
Responsibilities
Accreditations
Functional Competencies – Skills, Knowledge and Experience
Leadership Competencies
Personal Attributes
The base salary range for this position is $242,300 - $285,100 USD for US residents OR $230,900 - $271,700 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.
Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.
We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Tucows and its subsidiaries participate in the E-verify program for all US employees.
Learn more about Tucows, our businesses, culture and employee benefits on our site here.