Job Description
This position is responsible for investigating, negotiating and settling serious CGL and bodily injury claims. The adjuster will be responsible for direct file handling and communication with all involved parties.
Title: Claims Adjuster, CGL and BI
Location: Mississauga (hybrid, 1 day per week in the office)
Responsibilities
Confirm valid coverage
Fully investigate liability losses
Fully investigate serious injuries & exposure
Provide instruction and direction to internal and external vendors i.e.: Adjusters, Legal Counsel, Engineers
Calculate ultimate probable exposure and reserve accordingly
Maintain a proactive diary system to monitor files
Ensure files are up to date with reserve worksheet, case law, medical and liability information
Mentor and coach junior adjusters
Prepare Major Loss/Reinsurance Reports and participate in Claims Committee process
Comply with service standards as outlined in Best Practices
Actively participate in settlement initiatives along with both private and mandatory mediations
Necessary Knowledge, Skills And Attributes
Knowledge of regulatory and contractual obligations, medical terminology, vocational rehabilitation concepts and dispute resolution practice
Experience with internal and external audits
Detail oriented and well-organized individual
Strong oral and written communication skills
Travel to mediations/pre-trials/trials is required
Superb interpersonal skills and leadership qualities/potential
Work well individually or as a part of a team
Computer literacy with strong working knowledge of Microsoft programs
Education And Experience
Minimum 3-5 years of experience adjusting CGL & BI claims
Post secondary education
CGL experience must include a strong background in coverage (duty to defend vs. indemnify), product liability, occupier’s liability, and environmental losses
Experience in Municipality losses and construction wrap up an asset
CIP designation or working towards one