Job Description
Employment Type: Permanent Full-Time, Bargaining Unit (1 Vacancy)
Work Hours: 35 hours/week Mon-Fri 9am-5pm
Work Setting:
Salary: Exclusively Onsite
External Rate – G7: $53,037.02
Internal Rate – G8: $54,119.40
Application Deadline: June 21 st , 2024, by 11:59 pm
Competition: (2024-245-CC) Case Manager Employment Type: Permanent Full-Time, Bargaining Unit (1 Vacancy) Work Hours: 35 hours/week Mon-Fri 9am-5pm Work Setting:
Salary: Exclusively Onsite
External Rate – G7: $53,037.02
Internal Rate – G8: $54,119.40 Application Deadline: June 21 st , 2024, by 11:59 pm Program Overview – First Step to Home, 650 Queen St. E, Toronto, Ontario
First Step to Home is a transitional program with housing as an enabler for men 55 years and up who
have been street involved and experiencing mental health and/or addictions issues. The program
provides onsite psychosocial primary care supports and services including: intensive case management; harm reduction and addiction supports; therapeutic and supportive counselling; 24-hour staffing; assistance with activities of daily living; nursing services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.
What You Will Do
- Undertake needs assessments and develop case plans with individuals in the program.
- Provide case management services; assessment, personal goal setting, short and long-term planning, informal counselling, instrumental/practical assistance, follow-up supports, crisis intervention, care/service co-ordination, case conferencing, and referrals.
- Organize, lead, or facilitate groups and activities in response to tenants’ needs which will promote life skills, independent living, and socialization.
- Plan, develop, implement, and evaluate programming.
- Engage tenants in development of programming and support ongoing tenant input.
- Promote participation in recreational, psychosocial and/or clinical programming.
- Enhance programming capacity through targeted outreach and engagement with external/community providers to increase on-site programming and/or supports.
- Develop and expand peer support programs to support independence, skill building, and leadership development on site.
- Work with housing staff and tenants on strategies that support tenants to maintain their housing and transition plans to support move-ins/move-outs.
- Respond effectively and professionally to clients, situations, and emergencies.
- Maintain all records, statistics, and forms regarding visits and program/activity enrollment.
- Create and maintain client files in a timely manner as per WoodGreen policies and procedures.
- Ensure targets set with Streets to Homes are met, monitor the housing challenges and ability of each resident to adhere to the policies/protocols, and develop a team strategy for intervention when problems occur in accordance with housing first and eviction prevention principles.
- Mentor, train, and support placement students and volunteers.
- Develop good relationships, ensuring regular communication with all tenants in the building.
- Support with coordination of pest control for the building.
- Engage in training and education to upgrade skills to fulfill the responsibilities of the position.
- Keep current about the range of services available with the organization and other agencies.
- Take part in team/unit meetings, and promote the healthy functioning of the team/unit.
- Participate in regular supervisory sessions and annual performance appraisals.
- Ensure the anti-racism objectives and community development principles of the organization are achieved in the program.
- Familiar with the organization’s policies/procedures and site-specific emergency procedures.
- Represent the unit on internal staff committees and inter-agency initiatives.
- This position is subject to exposure to second-hand smoke, odors, pests and clients’ potential use of inappropriate language or swearing.
- Bachelor’s degree in Social Work, Social Service Work Diploma, or a related discipline.
- 3+ years related experience in mental health and harm reduction, housing help, and working with those who have experienced homelessness.
- Work effectively in a team and in collaboration with other community professionals.
- Experience in case management, informal counselling, and crisis intervention.
- Strong housing help skills and ability to support individuals to incorporate a harm reduction strategy in obtaining and maintaining their housing.
- Able to work independently with minimal supervision.
- Exercise good judgment, flexibility, creativity, and sensitivity to changing needs.
- Ability to minimize barriers through service delivery for low income individuals with mental health and substance use issues.
- Ability to develop, implement, and evaluate community needs and follow up programs.
- Interpersonal skills, both verbal and written, and ability to facilitate workshops/presentations.
- Demonstrated information and referral skills; effectively link client to supportive services.
- Ability to work from a client-centered approach with strong assessment skills.
- Understanding and knowledge of the health sector and its related services.
- Excellent knowledge of community resources.
- Demonstrated ability to follow policies, procedures, and adhere to legislation.
- A thorough understanding of clinical practices and care models.
- Applied computer skills (MS word, excel, and Internet, case management software, Pirouette)
WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.
Are you currently employed with WoodGreen Community Services?*
Are you legally entitled to work in Canada?*
What are your preferred pronouns?
Do you have currently possess a Bachelor’s degree in Social Work, Social Service Work Diploma, or education in a related discipline?*
Do you possess 3+ years related experience in mental health and harm reduction, housing help, and working with those who have experienced homelessness?*
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