Job Description
Care Coordinator - Lifemark Physiotherapy Downtown London Casual Part Time Individual Contrib London, ON, CA 3 days ago Requisition ID: 22362 Customer Service Representative – Lifemark Physiotherapy Downtown London Part-TimeLocation: London, Ontario Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at Lifemark Physiotherapy Downtown London, a Lifemark Health Group company, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Customer Service Representative who shares this same philosophy. Qualifications & Core Competencies:High School Diploma, G.E.D. or equivalentHigh degree of organizational and multi-tasking skills in a busy and fast-paced work environmentRequired 1-5 years experience performing a similar roleExcellent communication and interpersonal skillsComputer savvy and data entry skills in a physiotherapy clinic setting will be an assetFlexible and adaptable to changeAbility to hit the ground running with minimum supervisionPrimary ResponsibilitiesAnswer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concernsCoordinate a detailed and accurate intake of information on the patients first visit to the clinic and throughout their treatment planAssist patients with completing paperwork at the clinic to avoid errors and inaccurate informationCoordinate scheduling of patient appointments and maintain the patient’s medical recordCollect payment at time of serviceTrack coverage for all funding streams to ensure approvalComplete data entry and billingCoordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxesProvide administrative support to the Care Coordinator Manager and Clinic DirectorApply today! Visit www.lifemark.ca/ careers