Job Description
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.
Must haves:
• Customer service experience with above average telephone customer service skills
• Prior experience with SLAs
• Strong listening, writing and verbal communication skills
• Excellent analytical and problem-solving skills
• Great attention to detail
• High ethical standards to ensure all privacy related concerns are identified and reported to appropriate areas
• Working knowledge of AML/KYC Regulations and Policy to Bank Risk would be considered a great advantage
• A professional approach with the ability to effectively interact both internally and externally at all levels
• High proficiency in Microsoft applications (Excel, Word, PowerPoint and Visio)
• University degree or equivalent work experience
Company Description
At Prime Hires our mandate is simple – provide top-tier talent to our clients and unsurpassed career opportunities to our candidates while ensuring the best fit for both. We are perfectionists who excel at working to ensure we have a perfect match. With experience spanning almost 3 decades and offices across North America, we have built our reputation on the strong relationships and trust of our clients and candidates. Our expertise is in Temporary, Contract and Permanent placements in Finance, Accounting, Administrative & Clerical, Office Operations, Contact Centre, and Technology.
At Prime Hires our mandate is simple – provide top-tier talent to our clients and unsurpassed career opportunities to our candidates while ensuring the best fit for both. We are perfectionists who excel at working to ensure we have a perfect match. With experience spanning almost 3 decades and offices across North America, we have built our reputation on the strong relationships and trust of our clients and candidates. Our expertise is in Temporary, Contract and Permanent placements in Finance, Accounting, Administrative & Clerical, Office Operations, Contact Centre, and Technology.
