Job Description
Business Technical/System Analyst- Salesforce
Typical Day in Role• Works with key stakeholders within all business functions to align technology solutions with business strategies• Gathers requirements from business units and translates those to programmers and developers• Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation• Reading and writing SQL Queries• Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation• Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities• Supports one or more highly complex business processes• Works on multiple projects as a project team member• Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs
Candidate Requirements/Must Have Skills:
1) 5+ years’ Business Technical/System Analyst experience - we want this person to be hands on with a technical knowledge
2) 5 + years’ experience working on integration projects: focus on discovery and integration phase to identify best practices / solutions
3) 3 + years configuration / Support experience with Salesforce
4) Perform Data Modeling, Data Mapping and create Data Dictionaries
5)Produce Swimlane Diagrams, User Journeys, UI Mockups & Wireframes
Nice-To-Have Skills:• Experience with Talend Projects is a plus• Financial Service Experience is a plus• Knowledge of Oracle Storage Procedures with PL/SQL is a plus• Salesforce Certifications - Salesforce Admin Certification is a huge plus and will be prioritized*• 3 + years’ experience working with SOA
admin 201 certificate• 2 + years’ working knowledge of Salesforce tools to execute and manage workflow processes at various stages of the SDLC cycle
Soft Skills:• Excellent Communication skills; able to distill complex business requirements into agile user stories and work in close collaboration with PO and other stakeholders
Degrees or certifications:• Bachelors degree in a technical field such as computer science, computer engineering or related field required