Job Description
Business Central Technical Subject Matter Expert
Service Delivery - Software Development Contractor Oakville, ON
We are seeking an experienced Business Central Technical SME to join our team and play a critical role in supporting the end-to-end technical implementation of Microsoft Dynamics 365 Business Central. The ideal candidate should have a strong background in Business Central and possess extensive technical expertise in configuring, customizing, and troubleshooting the platform.
If you meet the qualifications below and are looking for an exciting opportunity to contribute to the technical success of our Business Central implementation, we encourage you to apply. Join our team and help us drive efficiency and innovation in our organization through the power of Microsoft Dynamics 365 Business Central.
Responsibilities:
- Technical Implementation: Lead and oversee the technical implementation of Microsoft Dynamics 365 Business Central, ensuring that the system meets the specific needs of our organization.
- System Configuration: Configure Business Central to optimize system performance and functionality, including setting up company-specific settings, roles, permissions, and workflows.
- Customization: Develop and implement custom solutions, extensions, and integrations to meet unique business requirements. This includes working with AL (Application Language), C/SIDE (C/AL), and AL extensions.
- Data Migration: Oversee data migration activities, ensuring that data from legacy systems is accurately transferred to Business Central.
- Troubleshooting: Diagnose and resolve technical issues, bugs, and errors within the Business Central environment. Collaborate with the development team when necessary.
- Integration: Establish and manage integrations with other systems and applications, such as CRM, ERP, and third-party software, to ensure a seamless flow of data.
- Testing and Quality Assurance: Perform thorough testing to ensure that all technical components function correctly and meet business requirements. Conduct user acceptance testing as needed.
- Documentation: Create and maintain comprehensive technical documentation, including system design, architecture, configuration settings, and custom code.
- Training and Support: Provide training and support to end-users and other team members on the use of Business Central, including best practices and troubleshooting guidelines.
- Stay Informed: Keep up-to-date with the latest developments and updates in Microsoft Dynamics 365 Business Central, and proactively suggest improvements and enhancements.
Requirements:
- Bachelor's degree in a related field (e.g., Computer Science, Information Technology, Business Management) or equivalent work experience.
- 5+ years of experience in implementing and supporting Microsoft Dynamics 365 Business Central.
- Strong technical expertise in Business Central, including configuration, customization, and integration.
- Proficiency in AL (Application Language) and C/SIDE (C/AL) programming languages.
- Knowledge of SQL, REST, SOAP, and other relevant technologies for integration and data manipulation.
- Familiarity with development tools like Visual Studio Code and extensions development in AL.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills to collaborate with various stakeholders.
- Proven ability to work both independently and in a team-oriented, collaborative environment.
- Industry certifications in Microsoft Dynamics 365 Business Central are a plus.
Work Condition:
- This position is a remote, work from home position.
Diversity, Inclusion and Accessibility
ProServeIT values diversity of thought and is proud to be an equal opportunity employer. We are committed to creating a diverse and inclusive environment where all people feel supported, connected, and belonging at work. All applications will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.
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