Job Description
Askuity is a Toronto-based retail analytics software company and wholly-owned division within The Home Depot (THD). Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.As a Supplier Engagement Business Analyst, you will be a subject matter expert for an assigned department of suppliers within the Supplier Analytics Program. You are tasked with managing onboarding, improving data-literacy, and driving collaboration between THD suppliers and merchants, utilizing the data and tools of the program. We are looking for someone who has a proven track record of retail analytics and can leverage that knowledge to develop and maintain strong relationships with internal THD teams and external suppliers. If you are a great communicator, passionate about producing top-notch work, providing great end-user experiences, and constantly improving your skills, we want to hear from you. What you will doDrive user engagement by identifying opportunities to help suppliers generate, interpret, and present analytical data and actionable insightsManage the onboarding of new suppliers to the Supplier Analytics ProgramDemonstrate the Supplier Analytics tools to internal & external partners at all levelsLiaise with cross-functional teams (Merchandising, Product, Support) to build relationships, troubleshoot, and advocate for suppliers’ needsDevelop scalable learning modules centered around THD analytics to drive data literacy and actionable insightsExecute projects with merchandising partners to align suppliers with reporting expectations leading to improved business resultsAct as the main point of contact for escalations that impact the user’s experienceManage & report on KPIs such as usage, satisfaction, and business results at the department levelWhat you should haveCorporate retail, merchandising, supply chain, or retail technology Customer Success experienceVendor management and/or client engagement experienceAnalyst-level proficiency with Microsoft Excel (mandatory) and Salesforce (preferred)Data-driven with a proven record of identifying actionable insights to drive business impactExcellent communication; able to collaborate with all levels of an organizationCritical thinking, resourcefulness, and attention to detailActive team player with a desire to collaborate, problem-solve, and strategize in order to contribute to the success of the entire teamContinuous learner with a customer-centric mindsetWhat We OfferComprehensive benefits package including medical, dental, life insurance and moreAccess to a top-up for both parental and maternity leave for up to 18 monthsRRSP, DPSP, Success Sharing and/or Management Incentive Plan, stock purchase planTuition, professional development, and health & wellness reimbursementWork from home flexibility3 weeks of vacation plus 5 personal days to start