Job Description
8+ years of Business Analysis experience, including: Tableau and data analysis
ERG, Workday experience Led or performed a major role in Discovery Workshops
Produce AS-IS and TO-BE process flows in Visio, Lucid, etc.
Identifying gaps and pain points
Elucidate requirements into User Stories and Acceptance
Criteria and gain client sign-off
Prepare for and conduct Sprint End client demos
Work with technical leads; onshore and offshore
Use Analytical and problem-solving skills
Write Stories from Epics, run refinement sessions, drive daily stand ups,
the Relationship Builder among Product Owner, Client and other project stakeholders.
A minimum of 3 years:
knowing when to utilize configuration vs. custom code vs. App Exchange product
working within Agile development methodology
working in JIRA, or similar Project Management tool
3+ years of Salesforce.com experience, including:
Configuration
Workflow/ Process Builder and Flow
Approval Processes
Org Wide Sharing Rules
Role hierarchy and User Profiles
Data migration using Data Loader or Data.io
Reports and Dashboards Creation
Preference Qualifications:
Salesforce App Builder, Service Cloud or Sales Cloud Consultant
Certification
Superior written and verbal communication
Strong understanding of CRM functional knowledge
Prior experience with multiple system integrations and data field mapping
Experience in User Acceptance Testing and End-User Training
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