Job Description
Posting Deadline: Please submit your application by 11:59 PM PST, June 14, 2024Position T ype: Temporary Duration: Approximately twelve (12) months Together, Let’s Do Great Things!We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an exciting opportunity to share on our IT Solutions team. We are looking for a skilled, client driven Business Analyst - IT, to join the team, who has a passion for the analysis of business processes and a strong ability to find creative solutions to improve efficiencies. Ideally, the candidate will also have direct experience in either a credit union or banking environment. If this role aligns with education and experience, then would we would love to hear from you!This opportunity offers the ability to work remotely from anywhere within the province of British Columbia.What’s the role?As a Business Analyst - IT, you are responsible for performing strategic business analyses for the organization in support of corporate goals and objectives. As a Business Analyst, you are responsible for analyzing business processes, identifying areas for improvement, and recommending solutions to enhance productivity and efficiency. This position works closely with external vendors to ensure that the needs and requirements of Coastal Community are incorporated into the end product to meet the organizational objectives and strategic direction. To achieve this goal the Business Analyst - IT has a high level of interaction with managers and key stakeholders to ensure that business products and processes meet end users requirements.Your duties also include, but are not limited to:Identifies documents and recommends opportunities for improvement in requirement definition, technical specification, procedures documentation and production change methodologies.Develop and maintain documentation such as process flows, use cases, and user storiesCreates detailed business requirements and functional specifications to support the development of new products and featuresFacilitates workshops and meetings with cross-functional teams to gather requirements, resolve issues, Collaborates with stakeholders to understand business needs and requirementsIdentifies information procedures and decision flows, as well as reorganizes new processes and workflows in the business processes.Provides advice, develops, and integrates processes and information models between processes to eliminate redundancies. Assists in coordinating, testing of technical and software changes. Assists with or develops improved change management processes.Interviews and works with end user groups in evaluating existing business methods according to end user objectives to implement process enhancements and optimizations.Provides support to departmental staff and clients on system and technical features and processes as required.Interviews and collaborates with end user groups in evaluating existing business processes according to end user objectives to implement process enhancements and optimizations.Defines documents, designs and redesigns solutions and procedures.What are we looking for?Bachelor’s Degree or Diploma requiring 3-4 years of full-time study or have an equivalent combination of education and experience in Business Administration, Computer Science, or a related fieldBusiness Analyst certification is an asset 5 years’ experience in business systems analysis and implementation, technology troubleshooting, system conversions, applications and maintenance and/or a combination of education and experience Experience in a financial institution is preferredIdeally, you are a flexible, collaborative team player with:Proven experience in overseeing design, development and implementation of software solutions, systems or productsProven experience in document management and retentionExperience with Agile and Waterfall methodologiesProficient in Microsoft Office Suite, Visio, and project management toolsKnowledge of SQL, data modeling, and data visualization tools such as Power BI is considered an assetExcellent organizational, leadership, and communications skillsStrong probable-solving and decision-making abilitiesAbility to work independently and in a team environmentWhat we offer you:A comprehensive benefits package including MSP, dental, and extended healthcareOngoing support for education and career developmentWho are we?Coastal Community has been in business over 70 years, and we’re proud of the things that make us who we are:We’re 100% member-owned and locally-based—all of Coastal Community’s operations, Board of Directors and employees are based on Vancouver Island and the Gulf Islands, with all decisions made locally.We’re a growing organization with over 2.5 billion in Credit Union assets, serving over 100,000 members and clients through our 24 branches, 16 insurance offices and 4 business centres.We believe in making meaningful contributions to the communities we call home, and in the last five years alone, we’ve contributed $2.5 million to community partners across our islands.At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We offer a generous total rewards package and a great work/life balance because we want you to spend your career here. Many people do!We take pride in offering a comprehensive total rewards package and workplace culture thats second to none. This includes a substantial extended benefits package, an impressive 11.50% Employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more!The salary range for this role fits within this career band. Individual job salary range will vary within the career band, based on the skills and requirements of the job posting.Full Time annual salary range based on 37.50 hour work week.Expert Specialist - Management - $76,790.00 - $115,140.00If this role resonates with your passion and skills, we would love to hear from you.