Job Description
Understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals: Under general direction of Business Analyst Lead or other stakeholder to lead and direct analysis activities for high-priority pro jects requiring high degrees of functional integration Work with business leaders, system users, and IT to improve the use of technologies as a business enabler by defining detailed requirements for enhancements to the system, business process improvements, delivery of insights, and opportunities for improved operation Strategic Business Analysis Planning & Execution Lead the team through analysis of PSA requirements creating finite written details of business requirements and design to the point the development lead indicates the story is ready for development to begin Understand the overall finance/accounting setup of Workday, including overall functional usage of Workday Influence the prioritization of the product backlog according to business value Agile Business Analysis Planning & Execution Develop supporting documentation when applicable including state flow diagrams, data mapping, etc. Participate in sprint planning processes and execute on the sprint plan presented by the development team Accepts/rejects (sign-off) on the software sprint reviews Plan, document, and execute user acceptance testing (UAT) scenarios against the system, functionality, and processes during product releases and patches Represent the voice of the customer, providing input on product recommendations on behalf of the business Work with technical and QA teams to size and validate user stories Promote agile adoption and understanding Manage Workday PSA system and operations issues, system troubleshooting, manage severity assignments and set priorities for resolution Perform Workday administrative functions including business process and tenant configuration, including, postproduction support, managing operational issues with PSA in billing or revenue Experience configuring all aspects of Workday Financials and the related Projects, and Customer Accounts functionality Provide quality assurance backup support Support issue resolution by evaluating impacts of defects on the business, working with IT to develop plans for resolution Provide process and product support individually and through collaboration with business and IT resources Contribute to the build and delivery of quality and efficiencies into processes and project deliverables Manages small projects or assigned project work streams in larger projects Support the development of training and process materials Collaborate with project team members to solve implementation issues and business problems Bachelor’s degree in related field or equivalent experience ~2-4 years experience within Workday PSA ~ Proficient in MS Office products such as Word, Excel, PowerPoint and Visio. ~ Ability to analyze and document backend system information such as data mapping and microservice components ~ Strong knowledge of basic and advanced business analysis techniques and strategies ~ Strong knowledge of product design and user experience design concepts ~ Strong knowledge of the Agile Framework with a focus in Scrum, Scaled Agile, and Kanban methodologies ~ Ability to prioritize across many projects and deadlines ~ Minimum of 5 years of business analysis experience working in a development environment ~ Knowledge of product management concepts and how enterprise software products are positioned and developed ~ Experience with both structured and object-oriented analysis techniques ~ Proven experience in operational business process improvement ~ Experience leading a team of resources for the coordinated delivery of large or complex projects. Workday PSA Certified – Financials, Projects, Projects Billing, Contracts to Cash Certified Business Analysis Professional (CBAP) Financial services or accounting industry experience.