Job Description
Description : · Leads the elicitation, elaboration, analysis and validation of business requirements and data needs· Plans and facilitates workshops to gather requirements and create user stories· Provide support during the design, implementation and testing phases of the project· Supports the product manager and product owner to refine and groom the product backlog· Analyze business requirements to identify solution options or improvements· Works with the developers to align business requirements with solution capabilities· Report progress on deliverables on a regular basis at stand-ups, and other team meetings as required· Proactively raise risks/issues and propose mitigation strategies· Conduct feasibility analysis, scoping and provide work estimates on user stories· Conduct Joint Requirements Planning and Joint Application Design sessions· Analyze and map processes / data for current state and future state· Review and provide feedback of technical design documents· Conducts product walkthroughs / demonstrations at the end of each sprint cycleFacilitate and produce Sprint artefacts as requiredKnowledge Transfer RequirementsKnowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staffAll design, development, artefacts, and source code, including all relevant and complete documents must be transferred to the ministry in the designated repositories providedDedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questionsEvaluation Criteria: Business Analysis Skills – 40%· Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates· Experience working in agile / iterative delivery teams· Expert knowledge/experience in writing detailed user stories· Expert knowledge/experience creating business process maps/diagrams· Experience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.)· Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements· Demonstrated ability in conducting feasibility analysis, project scoping and providing project work estimates· Experience with requirements development involving requirements elicitation, analysis, specification and validation· Ability to write high quality business cases, working with corporate governance bodies and navigating approvals Technical Skills - 30%· Proven experience in investigating, analyzing and estimating system applications in large integrated complex environments· Experience with all stages of system implementation in complex solutions· Demonstrated experience with implementation of business solutions using Commercial off the Shelf solution implementations such as Oracle Siebel based systems· Ability to document requirements using story boarding utilizing tools such as Jira· Experience with prototyping tools to deliver high quality prototypes and mock-ups· Experience with business process mapping tools such as VisioSoft Skills - 25%· Experience with agile· Excellent analytical, problem solving and decision-making skills· Excellent communication skills, both written and verbal· Excellent meeting facilitation skills to gather requirements· Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with mitigations· Strong stakeholder management skills· Demonstrated consensus building skills Public Sector Experience – 5%· Experience with Public Sector I and amp;IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices· Demonstrated knowledge of Public Sector applications, databases and systems while developing cross cluster, multi-year business solutions including knowledge of Commercial off the Shelf product implementations with third party vendors· Experience working in accordance with policies and procedures of the Ontario Public Service· Working knowledge of Accessibility for Ontarians with Disabilities Act (AODA)Knowledge of Simpler, Faster, Better Services Act to support OPS’ Digital First Strategy with user centric designs; familiarity with Digital Service Standards and Service Design PlaybookExperience and Skill Set Requirements:· Experience working in agile / iterative delivery teams· Proven experience with all stages of system implementation for complex large scale applications· Proven experience facilitation of client meetings/workshops, interpretation of business needs to technical requirements· Experience creating and documenting detailed user stories· Experience working with Public Sector applications, databases and systems; using COTS products such as Oracle Siebel· Excellent analytical, problem solving and decision-making skills· Experience conducting feasibility analysis, scoping and providing project work estimates· Experience with requirements development involving requirements elicitation, analysis, specification and validation· Experience planning and managing product backlog, planning and managing sprints, and implementing in an iterative manner· Demonstrated experience facilitating product demonstrations and/or sprint reviews· Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, vendor(s) and other stakeholders.· Excellent facilitation, presentation, time-management and problem-solving skills.· Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders· Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities· Creative, innovative, and can think outside the box to visualize solutions that meet business needs.· Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established· Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock-ups using advanced tools· Able to resolve issues in a timely manner, provide options and recommendations.· Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.· Understand business metrics and able to translate business goals and objectives into digital experiences.· Able to prioritize change requests from clients and guide the team in determining how best to address them.· Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler, Better, Faster Services Act· Strong research skills to perform industry research, provide options and make recommendations for solution improvements.Must haves:Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimatesExperience working in agile / iterative delivery teamsExpert knowledge/experience in writing detailed user storiesDemonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirementsDemonstrated experience with implementation of business solutions using Commercial off the Shelf solution implementations such as Oracle Siebel based systemsExperience with agile