Job Description
Aspiring ToFeedNorth America While Offering AnExceptional Guest ExperienceFromInspired Employees. Responsibilities: Responsible for providing leadership in the restaurant - recognizing and motivating Shift Leaders, Shift Managers and Team Members; coaching and training the team in order to achieve operational excellence Cash handling, reconciling cash and daily paperwork Assist in the management of day-to-day operations by managing labour, counting and ordering inventory and supplies and developing the restaurant team Ensures the delivery on the Customer Promise through managing the daily operations of a restaurant Manages financial controls, operations, people development, customer service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability and employee retention) Directly perform hands-on operational work on an on-going basis to train and develop Team Members,and Shift Managers, respond to customer service needs and for the purpose of role-modeling Directs efficient and accurate preparation and sale of products for prompt customer delivery within the established speed of service guidelines Motivates and directs team members and Shift Managers to exceed customer expectations with food and friendly service in clean surroundings Supervises and trains team members and Shift Coordinators on team stations, products, processes and policies Manages cash control/security procedures and implements marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results Ensure Occupational Safety & Health Act, local health and safety codes and corporate safety/security policies and procedures are met and followed Assist RGM in preparing action plans to address in-store issues and have ability to effectively communicate these plans to the team Assist RGM with local restaurant marketing activities and new product rollouts Develop and maintain relationships with suppliers, franchisees and other corporate contacts Recruits, selects, hires and retains effective team talent. Counsels and disciplines team members as necessary Ensuring that all of our team members recognize and believe in our Company Core Values-Heart Integrity-Drive-is key to our success. Thesuccessful candidate will demonstrate living by our core values with theirability to collaborate positively with their team to achieve companyobjectives, follow through on commitments and recognizes that how they get tothe finish line does matter. #J-18808-Ljbffr