Job Description
We build profitable and measurable digital advertising campaigns for companies across North America and around the world. Since starting the company in 2009, we have had tremendous success in helping clients plan, build, and execute their digital advertising campaigns. Comprehensive medical, vision, and dental benefits plan Corporate cell phone plan Comprehensive onboarding, training, and mentorship Stellar onsite gym with personal training sessions Various team-building and company events SearchKings is hiring a full-time Billing Specialist. We are looking for an outgoing, motivated person who can assist with the billing of new and existing customers. Must be able to speak confidently on the phone with customers and troubleshoot when necessary. Set up/process credit cards using our online billing/invoice platform Explain credit card charges so our customers understand the appropriate services and the related fees Answer the phones and respond to customers’ needs or transfer communication to the appropriate party Communicate with other billing team members and the operations team to verify and resolve any invoicing related questions Following up with Sales, Operations and other departments for all necessary information required for data entry and invoicing clarifications requested by the customer Proactively recommend changes in billing and collections processes and procedures to make them more efficient and effective. SearchKings is committed to meeting the accessibility needs of persons with disabilities in an effective and timely manner by preventing and removing barriers for persons with disabilities in accordance with applicable legislation, including the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code (the “Code”). The Company has policies and procedures in respect of the provision of accommodations in all parts of the recruitment, assessment and onboarding process. If you feel you need accommodation(s) because of illness, disability or any other protected ground, please do not hesitate to contact us at your earliest convenience.