Billing Representative Job In Regina

Adecco is pleased to announce an opening for a full-time Billing Representative within our esteemed client's organization in Regina, SK. In this role, you will be responsible for processing payments from customers and brokers over the phone, handling credit card transactions, and managing cheques.
The ideal candidate will possess 1-2 years of experience in billing, finance, or a business office environment, demonstrating exceptional critical thinking and multitasking abilities.
If you meet these qualifications and are eager to excel in this role, we encourage you to apply today.

• Location: Regina, SK
• Job type:Full-time I 6-Month, with possibility of extension
• Start Date: July 10, 2024

• Hires fast, pays weekly
• Vacation pay paid out on each weekly pay cheque
• Free access to our Aspire Academy for continuing professional education

• Respond to inquiries from customers, internal partners, and brokers regarding payment plans and customer receivables.
• Interact with customers and brokers to resolve payment issues and negotiate payment terms and billing restrictions.
• Maintain customer account files and update information in the billing system.
• Safeguard sensitive customer information in accordance with Payment Card Industry standards.
• Process payment information from customers and brokers through various methods for integration into the billing system with underwriting issuance.
• Enter credit card information into the Moneris system and address invalid or declined cards.
• Create payment notifications when brokers indicate payment has been received.
• Balance and deposit receivables for SGI, SCISL, and Coachman Insurance.
• Produce receipts or payment confirmations as required.

• A certificate in a relevant field of study such as Business.
• 1-2 years of experience in billing, finance, or a business office environment (consideration given to those with customer service experience).
• 2 years of customer service experience, particularly over the phone, is advantageous.
• Experience with invoicing and credit card payments is preferred.
• Proficiency in telephone etiquette, Microsoft Word, and Excel, with the ability to code documents.
• Strong attention to detail, problem-solving skills, and the ability to adapt quickly in a new organization.
• Excellent verbal and written communication skills.
• Must be legally eligible to work and reside in Canada