Job Description
Bilingual Group UnderwriterLocation: Remote - Anywhere in CanadaEmpire life is looking to hire a Bilingual Group Underwriter to join our Group Operations team! The Group Underwriter reviews and assesses the risk for requests to quote (Fully insured & ASO), Amendments, and Renewals. The incumbent is guided by defined procedural practices and works under the supervision of the Manager, Group Underwriting (Complex).Why pursue this opportunityImpactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.What you’ll be working onEnsure that both non complex & complex requests to quote, amendments, and renewals are processed accurately and within established turnaround time to support business sales and profitability goalsLead quoting, amending and renewal activity in both the non complex and complex space with a focus on establishing and growing long term partnershipsUse experience and judgment, in conjunction with Underwriting guidelines, product and service knowledge to determine optimal solutions to meet customer needs and requirementsEnsure the profitability of group business through the use of subsidy application on both new business, renewals and amendmentsDevelop and present a business case to support pricing decisions; and make decisions on final pricing within defined parametersProvide consistent interpretation of group insurance policy terms to customers and distribution partners in support of divisional goalsWork collaboratively with other team members to support processing requirementsUses experience and judgment, in conjunction with Underwriting guidelines, product and services knowledge, and knowledge of government regulations, to determine optimal solutions to meet customer needs and requirementsActs as a primary point of contact with internal and external stakeholders to engage in consultative discussions to support the development of new businessConsult with Underwriter colleagues or the Manager, Group Underwriting (Complex) on risk-related escalationsProcess risk reviews of Mergers, Breakaways, Open Enrolments, MofAs, addition or removal of a divisionInteracts with reinsurance providers to spread risks on retention amounts that exceed the Empire Life retention limitProactively engages with both internal and external stakeholders to engage in discussions to support with both client acquisition and retentionActs as a key contact with distribution partners and internal stakeholders; escalates issues to management as requiredPractices consultative Underwriting that engages in proactive collaboration with internal and external distribution partners to develop creative solutions within defined parameters to support and achieve business objectiveWhat we’re looking for you to haveBilingualism in English and French3+ years of work experience in the group insurance/financial services industry with group underwriting experience and knowledgeProven knowledge of group benefits products, contractual provisions, risk assessment, and pricing methodologiesStrong critical thinking, financial analysis and interpretation; trend analysis skills and ability to communicate data outcomes appropriately into business termsStrong proficiency in ExcelStrong communication and influential skillsAbility to work independently and as a team member while being flexible and adaptableAbility to think logically, analyze, and solve problemsAbility to organize/schedule both people and informationCreative problem solver / data-based root cause solution biasProficient in Microsoft Office Suite and able to navigate a CRM platformGBA or CEBS Designation or interest in pursuingCompletion of a university degree or college diploma in a relevant fieldIf you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.Beyond the salaryFor regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:Competitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsCompetitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit https://www.empire.ca/workatempire.Get to know usEmpire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca