Job Description
Hungry for success?Morrey Volvo Cars Burnaby is looking for a results-driven, experienced sales consultant to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer with utmost customer service synonymous with the Morrey name.Summary Of PositionWorking under the general supervision of the Sales Manager - you are responsible for greeting customers at the dealership, identifying their needs, demonstrating the features and benefits of selected vehicles in relation to those needs, arranging test drives for customers, determining customers' interest towards the successful agreement of purchase, sale, delivery of vehicle, and post delivery communication with utmost customer service.Position includes prospecting through outbound telephone calls and correspondence, following up with former and current dealership customers and following up with customers who have visited the dealership or taken test drives.ResponsibilitiesFollow the sales process including:Greet customers promptly when they visit the dealership in the manner and method as outlined by the Sales ManagerInitiate discussion with the customers about their transportation needs and what is going to be important to the customers in the vehicle selection processConduct a vehicle presentation for the customer that focuses on the identified needs of the customerArrange for customers to take test drivesRequest and record customer name, telephone number and notes on the discussion and vehicles of interestFacilitate the vehicle and selection process of a vehicle with a customerNegotiate and reach a purchasing agreement with the customerSupport and follow dealership procedures for:Pre-delivery inspections of vehicles to ensure vehicles are prepared according to customer expectationsDelivery of vehicle to the customer including demonstration of the vehicle, explanation of the warranty, presentation of service staff, service appointment procedures, etcFurther responsibilities including (but not limited to):Expedite the resolution of customer problems and complaints to maximize satisfactionAchieve agreed upon sales targets and outcomes within scheduleCoordinate sales effort with team members and other departmentsKeep abreast of best practices and promotional trendsRequirementsMust have a current VSA Salesperson License - MVSABC Salesperson LicensingMust have a valid BC Driver's License (current abstract required)Minimum 3 years of retail sales experienceMust be a self starter with an ability to work with limited supervisionFamiliarity with CRM practices along with ability to build productive professional relationshipsHighly motivated and target driven with a proven track record in salesExcellent selling, communication and negotiation skillsPrioritizing, time management and organizational skillsAn ability to demonstrate an enthusiasm and appreciation for the customer and the dealership in all situationsBenefitsSalary: $75,000-$125,000Competitive benefits offered.