Job Description
English/Spanish (or Portuguese) Customer Service Admin (on-site and home-based balance) Provide administrative and customer service support to a busy Insurance office:- Data entry (enter clients information in the system) - Gather client information to run auto, home and commercial quotes. - Advise and recommend coverages and policies that best meet client needs - Account Management skills to make sure the clients have the proper coverages. - Respond to client questions and concerns, resolve customer complaints and escalate issues appropriately. - Complete front line risk assessment and selection following underwriting guidelines - Identify which risks require inspections and re-inspections. May be required to complete inspections. - Achieve individual goals for client service and client policy reviews - Achieve individual goals for client service, quality and productivity - Support programs to build multi-client relationships - One (1) year sales or customer service experience - Candidate must be comfortable in a technology dependent environment - Proficiency with Microsoft Office - Comfortable with Outlook Express - Valid drivers license may be required -The successful candidate shall be subject to a Criminal Record and Consumer History background check as a condition of employment. - Fluent in English/Spanish (or Portuguese)Training will be provided!This is a salaried position - $45,000.00 ++ (potential increase within first 4-6 months)Due to provincial regulations, any communication with clients must be with a licensed Representative, so employment is conditional to the successful completion of company paid /reimbursed licensing.TO APPLY: Please contact the Employment Specialist you are working with at Centre for Skills Development to express interest. OR Non-registered applicants, please contact your nearest Centre for Skills Employment Services office to find out how to apply: • Burlington: 905-333-3499 x150 • Oakville: 905-333-3499 x421 • Milton: 905-333-3499 x459 • Mississauga: 905-333-3499 x462Post ID:LM172-4Company:Cooperators InsuranceHours:Full timeWage:Status:PermanentHow to apply:See details in posting on how to applyShare:#J-18808-Ljbffr