Job Description
On July 10th, 1972, a group of six individuals met and formed a Club to benefit the individuals who are descendants from the region of Ciociaria in the province of Frosinone, Italy.Today, the Ciociaro Club of Windsor Inc. (the “Club”) boasts a membership of over 1,800 and continues its tradition of solidarity and friendship within the Italian community and broader Windsor-Essex area.Situated on 70 acres, the Club combines a traditional classical architectural style, and an ultra-modern complex with built-in video, acoustic, and teleconferencing equipment in its banquet/conference space. In addition to the banquet facilities members and customers benefit from a member's lounge, both indoor and outdoor facilities with a focus on cultural, sports, religious, and philanthropic events and participation. The Club is open to everyone to book banquets, weddings, and events and to rent our indoor and outdoor facilities.Active in the broader Italian and Windsor-Essex community, the Club is a leading benefactor in fundraising for regional charities. The focus of the Assistant Operations Manager is to ensure the effective operation of the club. The AOM will collaborate with the Executive Chef, Sales/Catering team, Maintenance, and other departments to ensure that the vitality of the club is maintained for members and customers. This individual is a problem solver and will bring a wealth of experience to the role to assist us as we aim to embed continuous improvement as a foundation of the Club. Highly customer service focused the individual will have the ability to resolve issues and put in place action plans to address the needs of the stakeholders.Qualifications for this position include but are not limited too:3 to 5 years prior management experience in a similar food and beverage environment required.Hospitality or business post-secondary education is highly recommended.Experience in hospitality serving customers in banquets highly recommended.Demonstrated ability to communicate clearly and concisely required.Demonstrated acumen in coaching, managing, and developing staff; reaching targeted revenues; problem solving; managing costs; resolving disputes and excellence in customer service required.Experience with Microsoft Office products required. A full job description and qualifications can be provided