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Job Description
- Guest Experience Leadership: Take the lead in ensuring an exceptional guest experience by overseeing front-of-house operations, managing reservations, and resolving guest concerns with grace and efficiency.
- Staff Management: Inspire and guide our front-of-house team to deliver impeccable service, providing training, coaching, and support as needed to maintain a cohesive and high-performing team.
- Service Excellence: Uphold our commitment to excellence in service standards, ensuring that every guest receives personalized attention and leaves with a smile.
- Financial Management: Assist in managing financial aspects of the restaurant, including monitoring sales, controlling costs, and maximizing profitability while maintaining service quality.
- Quality Assurance: Maintain high standards of cleanliness, organization, and presentation throughout the dining area, ensuring a welcoming atmosphere that reflects our commitment to excellence.
- Safety and Compliance: Ensure compliance with health and safety regulations, food handling guidelines, and licensing requirements to create a safe and secure environment for guests and staff.
Requirements
- Minimum of 3 years of experience in a management role within a restaurant or hospitality setting, with a focus on front-of-house operations.
- Strong leadership skills with a proven ability to motivate and empower teams to deliver outstanding guest experiences.
- Excellent communication and interpersonal skills, with the ability to build rapport with guests and staff alike.
- Proficiency in reservation management systems and point-of-sale software.
- Familiarity with financial management principles, including budgeting, forecasting, and cost control.
- Knowledge of health and safety regulations and best practices in food service.
Corporate Culture
- Competitive compensation package inclusive of performance-based incentives.
- Opportunity to work in a collaborative and supportive environment where your contributions are valued and recognized.
- A dynamic and inclusive workplace culture that celebrates diversity and fosters professional growth and development.
Position Type
Permanent
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