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Job Description
The Assistant Food and Beverage Manager is responsible for maintaining professional, efficient service standards for Food and Beverage at Country Hills Golf Club. A key role on the team to assist with managing the daily operations as well as training and monitoring Food and Beverage Team Members.
Qualifications
- Develop professional, respectful relationships with the Country Hills Membership.
- Serve Members and guests as required.
- Be prepared to answer Member’s questions by being an expert in every Food and Beverage product offered at the Club.
- Respond efficiently and accurately to member complaints.
- Understand and enforce the Club rules and policies as necessary.
- Maintain orderly control of Member reservations and drop-ins.
- Foster a positive, upbeat attitude among all department Team Members.
- Assist the Events and Experience Manager with Club events as required.
- Training and development of Team Members focusing on the Club’s Core Values, Mission, Vision and Culture.
- Develop goals, incentives, and celebrations for the Food and Beverage Team that are in line with the annual operating budget.
- Provide consistent and clear communication to all Team Members.
- Hold Team Members accountable for their performance when necessary.
- Ensure seamless, open, and friendly communication between front of house and back of house.
3. Department Management
- An on-floor presence is key to this role, including working nights and weekends.
- To be a leader on the F&B team, and someone staff and members can come to for feedback or with questions/concerns.
- Follow all food and safety regulations.
- Ensure all established service standards are maintained.
- Assist with weekly orders including liquor, beer, wine, and sundries.
- Assist with inventory management and counting monthly.
- Listen to Members feedback on menu items, as well as run regular research comparisons for pricing and popular items.
- Assist with creating department schedules.
- Assist with department payroll and control variable labour as a percentage of department revenues.
- Assist with updating the POS System as needed.
- Produce appropriate department reports to the Food and Beverage Manager as requested.
- Assist in working with our vendors on clear communication, preferred pricing, and accurate ordering.
- Work with our accounting team to ensure our accounts payable are up to date.
- Organize, clean and stock all front of house Food and Beverage areas including stock rooms.
4. Requirements
- Minimum of 3 years of experience in a leadership role within the food and beverage industry
- Solid understanding of food and beverage operations, including service standards, wine pairings, and culinary trends.
- Extensive beer and wine knowledge is advantageous.
- Excellent communication, interpersonal, and problem-solving skills.
- Experience and knowledge working with different POS systems.
- Ability to thrive in a fast-paced and dynamic environment.
- Relevant degrees, diplomas and certifications in hospitality or culinary arts are advantageous.
- Must have a current ProServe and be knowledgeable of AGLC laws and requirements.
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
If you have a passion for the food and beverage industry, excellent customer service skills, and the ability to work in a fast-paced environment, we would love to hear from you. Apply now to join our team as the Assistant Food and Beverage Manager!