Job Description
Do you want to work for one of BC’s Top Employers for 2025 and join an innovative, technology-driven and growth-focused organization?
LandSure Systems Ltd. (LandSure ) is looking to hire a Application Support Developerto join our Technology division!
Who we are:
LandSure is a subsidiary of the Land Title and Survey Authority of BC (LTSA), a publicly accountable, statutory corporation that manages BC's land title and survey systems. Our team of nearly 100 employees supports the LTSA through information system consulting services, project management, customer support, and communications.
We offer meaningful work in the public interest. In support of the Province’s 30-point housing plan, LandSure has helped the LTSA build and launch the Condo and Strata Assignment Integrity Register as well as the Land Owner Transparency Registry, a first-of-its-kind registry.
We offer an innovative, performance-driven culture. We have helped the LTSA become a leader in automated property registration and through technology, we are reducing turnaround time for customers and improving the consistency, accuracy and efficiency of the LTSA’s services. We also build and manage innovative products such as ParcelMap BC and AUTOPROP, which support access to information for the land and real estate sectors.
We offer balance. LandSure provides employees with the ability to work for a stable, independent, values-driven technology company. The environment is entrepreneurial, innovative, and fast-paced yet supportive. Our culture is of mutual respect, constantly improving our professional and personal skills, and celebrating our accomplishments.
We believe in a hybrid of remote and in-office work and know you'll love our downtown Vancouver office as much as we do! Our employees can work either entirely in the office, or a hybrid of both remote and in-office. Therefore, applicants must currently live in British Columbia or have plans to relocate to British Columbia.
Visit landsure.ca/careers to learn more about why it's great to work at LandSure, including 3 weeks vacation to start, a generous bonus program, and a $650 health spending account.
What You'll do
Reporting to the Manager, Application Support Developer, the Application Support Developer will provide support for a wide range of LTSA enterprise-wide business applications, systems and services.
This is a hands-on role that requires experience in troubleshooting and correcting issues from system level down to individual software modules. Working closely with suppliers and product vendors, as well as internal technical services and support specialists, the Application Support Developer ensures that problems are identified and resolved in a timely fashion and the overall availability of the technology supports the business users’ needs.
Key Responsibilities and Accountabilities
- Support build, installation, deployment, configuration and troubleshooting of changes to software applications including planned/unplanned upgrades and patches
- Work with product teams to automate and improve development and release processes
- Identify flaws or issues in existing applications and instrument improvements
- Create scripts, tools, programs and controls to measure, monitor, troubleshoot and improve performance of software applications
- Perform problem resolution activities including direct analysis and troubleshooting of platform, operating system and application issues
- Provide off hour, on call support as defined by customer business requirements
- Support management team to set priorities, and ensure timely delivery, including documenting daily progress on tasks
Qualifications
Education and Experience
- Bachelor’s degree in Software Engineering, Computer Science or equivalent
- 5+ years’ experience in a similar role, either through direct work experience, education, or a combination of both
- Hands-on experience in the development and support of large, complex enterprise class application suite in Java/J2EE or Amazon AWS
- Hands-on skill and proficiency in problem determination and troubleshooting techniques in a Unix/Linux and/or Java development environment
Knowledge, Skills and Abilities
- Able to install, configure, update, and deploy changes to software applications a must
- Able to support second level investigations and troubleshooting applications to code-level solutions a must
- Able to use Linux command line tools to monitor and interpret logs, reports and alerts a must
- Solid deductive reasoning skills as they pertain to software applications, such as troubleshooting focused on determining hardware vs. software, application vs. operating system, network vs. application/systems, and patterned vs. non-repeatable problems a must
- Able to switch between a variety of technical tasks using web applications, services and webpage support (i.e. HTML, XML, JSP, PHP, CMS, SOAP/REST)
- Familiar with products like Spring, Hibernate, Apache, Tomcat, BIRT, Postman, Apache Jmeter, Kubernetes, AWS
- Familiar with typical development environment tools and practices (i.e. version control, continuous builds, infrastructure as code) and experience with networking and web services a nice-to-have
- Familiar with writing SQL queries and experience with administration of databases such as DB2, PostgreSQL, MySQL is a plus
- Able to work as part of a highly motivated and adaptable team in a complex and changing environment
- Able to work autonomously and within cross functional teams applying SCRUM and other agile methodologies
- Able to manage multiple conflicting priorities, reprioritize tasks, and meet deadlines
- Strong communication and interpersonal skills
- Possess a high level of integrity and a strong sense of personal responsibility in accomplishing the organization's goals
- Have a passion for technology, software development methodology, and communicating, deploying and implementing IT best practices and procedures
We are committed to fostering a safe, respectful, and inclusive workplace where all employees can share their diverse views, skills and backgrounds. Valuing employee diversity strengthens workplace trust and enhances our ability to innovate in service of our customers and partners. Our hiring practices reflect this and we are committed to ensuring that our workforce reflects where we live and work. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
Please note applicants must be legally authorized to work in Canada.
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