Job Description
Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.As an Apple Channel Store - National Manager, you are a leader and an inspirational coach. You spend your days working alongside your team, coaching, developing and role-modelling the behaviours of a successful leader and sales person. You help your team build impactful relationships across multiple partner resellers while cultivating your own relationships with partner senior leadership. Adaptable and flexible by nature, you’re a clear and direct communicator and dedicated to making an impact with others.Through your leadership and influence, you will inspire and motivate your team and partners to exceed their goals. You will review and communicate business results and promotions daily with your team and partners to grow share. You focus on achieving sales results — discovering new opportunities to grow the Apple business, enhance business partner relationships, and enrich customers’ lives through Apple products.This position will lead leaders across the country and will require 15-20% travel.
Description
In this role, you will:- Lead and develop a diverse team of leaders and individuals responsible for driving Apple’s business and achieving peak performance in revenue and objectives across the country.- Ensure that business operations run seamlessly and the Apple customer experience is exceptionally delivered through your committed leadership and role modeling.- Provide encouragement and support to team members, including communicating individual and team goals, identifying areas for mentoring and guidance, and implementing development programs for the team to build vital skills and knowledge to achieve performance targets.- Hold your team accountable for ensuring all Apple fixtures, product exposures and merchandising elements in a territory are up to date and maintained according to Apple's standards and planogram per store; This includes inspecting and driving effective merchandising roll-out and compliance through oversight, coaching, surveys, and quality audits.- Develop impactful relationships with country partners and senior leadership to develop joint sales, business, and marketing plans to grow Apple products and our range of accessories.- Internally and externally focused. You can Identify and assess competitive market data, provide meaningful insights, recommendations, and feedback to influence internal strategies and drive performance.- Network with key contacts outside own area of expertise to define broad, holistic strategies and build divisional plans using commercial analysis.- Use your broad business knowledge, credibility, and influence to anticipate needs, propose solutions, and drive education, evolution, and organizational change.
Minimum Qualifications
- Typically requires a minimum of 12+ years of related experience.
- Ability to build, lead, and develop inclusive teams and attract and retain talent through performance management, coaching, guidance, and support.
- Proven success leading other leaders
- Outstanding collaboration and influencing skills.
- Ability to communicate effectively, engage actively, and build strong relationships internally and externally by instilling trust and integrity.
- Ability to motivate and inspire others, articulate vision and purpose, and advocate for Apple’s values.
- Passion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to optimize processes and create solutions.
- Ability to set the pace for teams by energizing a sense of collaboration, urgency, quality and priority with an approach to building community.
- Business acumen, strategic planning skills, and analytical ability to anticipate roadblocks, remove obstacles, and analyze the market beyond the short term.
- Bachelor’s degree or equivalent experience.
- Empathy and tenacity to support the needs of a diverse team, navigate ambiguity, and embrace change.
- Understanding of the channel reseller market, consumer and carrier technology industry, and/or partner landscape is desirable.
- Background in technology sales, solution-based selling, or similar role leading teams to attain revenue targets and drive business growth is a plus.
- Experience managing a geographically dispersed team is a plus.