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Job Description
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Contract 12 months
Hybrid Work Environment (3 days in office, 2 days flexible)
Dress Code: Business Casual
Location: Downtown Toronto, Outside of Union Station (TTC & GO accessible)
A Great Place to Work
The HR Information Systems Analyst works with the Kinross organizational groups and mine sites to provide system support for the HR Information System (HRIS) and Kinross Learning Management System (LMS).
Job Responsibilities
HRIS
- Responsible for the day-to-day activities of HR Information Systems including the maintenance, implementation and integrity of the data within those systems.
- Audit processes and continuously identify opportunities for improvement, including processes that cut across regions and/or functions.
- Coordinate and partner with Kinross IT and external systems providers to implement, test and maintain Global HR Information technology tools and databases with the use of appropriate project management tools as required as well as draft documentation to summarize key impacts of applicable changes.
- Ensures current and accurate system documentation, coordinates and/or performs testing of system modifications, and develops, provides, or coordinates system training, educational tools, materials and user guides.
- Supports key processes to ensure the ongoing functionality of the HR Information Systems.
- Addresses and troubleshoots issues, and provides ongoing user support, assisting with non-standard requests and making decisions within guidelines.
- Develops reports and metrics that support the business as well as ad hoc requests in a timely fashion.
- Ensuring that data integrity is monitored, issues are raised, and solutions are implemented while factoring in risks, timeline, and partnership with stakeholders and the business.
- Acting as the main point of contact for global functional leads regarding reporting and analytics.
- Maintains knowledge of current HRIS technology and trends.
- Implements and administers key system processes such as goal setting, performance management, succession, compensation administration, learning management, etc.
- Responsible for maintaining global BPO standards in HR.
- Assists with global data privacy execution.
LMS Administration and Support
- Set-up user and administrator accounts and maintain appropriate access
- Add or edit entities in the system (users, items, schedule offerings, content objects, objective, domains, etc.)
- Set-up and work with assignment profiles, large scale course deployments, curricula, and retraining periods
- Troubleshoot content integration issues to conduct root cause analysis and recommend or provide a resolution when possible to senior team members
- Convert PowerPoint documents into online content that can be loaded into the LMS using Captivate, Articulate or other authoring software.
- Maintain ongoing system documentation.
- Maintains relationships and works with external vendors to ensure the platform and content are up to date and optimized.
Process Improvement
- Train other administrators on key system functionality, administrative tasks and processes.
- Work with the Kinross stakeholders to standardize, streamline and coordinate business and system processes. Understand, document, and clearly communicate these business processes to both Kinross stakeholders and internal Learning and Development teams.
- Support system implementations or upgrades by participating in UAT to test and analyze system functionality and document results.
- Work independently with users to define tasks and drive those to completion. Supports the completion of activities within established procedures.
Enablement
- Interpret client business needs and translate those into practical system application and operational requirements, utilizing strong analytical and product management skills.
- Participate in client meetings related to support, modifications, configurations and customizations.
- Evaluate requests and determine the level of support and documentation required. Engage and work with other team members to resolve routine issues.
- Serve as liaison between client and technical resources as required; escalate issues through the proper channels and work with escalation point person to achieve issue resolution.
- Promote and champion the LMS to raise awareness and increase user adoption.
Organizational Impact
- Perform impact assessments of requested changes to determine and document benefits and risks of proposed alterations.
- Conduct demonstrations of product functionality and features, as well provide best practice recommendations on using the system.
- Support the completion of test plans to support multiple levels of testing (internal and external) for system implementation and upgrade projects.
- Proactively communicate and collaborate with external and internal customers to gather information and deliver functional requirement documents, approach documents, use cases, screen and interface designs and process flows.
- Leverage familiarity with system’s database architecture to troubleshoot issues. Provide recommendations to senior team members on best practices on system usage and data retrieval/reporting.
- Edit and run custom reports.
Education and Experience
- Three to five years of related work experience or equivalent.
- Knowledge of technical data processing procedures, policies, and best practices.
- Experience developing use cases, test plans, and test cases.
- Experience with JD Edwards/Oracle and/or SuccessFactors is preferred.
- Advanced skills in PowerPoint and Excel required.
- Experience generating process flows (Visio or another application).
- Excellent verbal, written and presentation communication skills.
- Strong analytical skills.
- Ability to support and engage in multiple initiatives simultaneously.
- Experience working within a System Development Life Cycle.
- Ability to work both independently and within a team environment.
- Ability to problem-solve creatively and analytically in a fast-paced environment.
- Strong customer service focus with demonstrated skills in supporting users to assist in addressing issues and concerns.
- Takes initiative to stay current on latest products, system releases, processes, and industry trends.
Preferred
- Content testing experience.
- Familiarity with AICC and SCORM protocols.
- Familiarity with SharePoint and/or issue ticket tracking tools.
- Familiarity with content authoring tools.
- Ability to learn and use a variety of software applications such as HRIS and payroll systems, Microsoft Office.
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