Analyst Data Analytics Job In London

Job Description

Canada Life is hiring a Data Analyst reporting to the Assistant Vice President, AI and Data Analytics. This role involves collaborating with subject matter experts and team members to enhance customer experience and organizational efficiency. Founded in the Power Financial Corporation group, Canada Life supports over 13 million people, offering a wide range of financial and benefit solutions.

In this role you can expect to have the responsibilities:

• Work independently with subject matter experts to identify and document current processes.
• Engage team members to recommend improvements for customer experience and organizational efficiency.
• Collect, clean, analyze, and visualize data for informed decision-making.
• Coordinate with team members to deliver on release plans.
• Collaborate with tech and data teams for testing and ensuring business expectations are met.
• Identify and mitigate issues and risks.
• Define key performance indicators for success tracking.
• Identify value sources to develop detailed business cases.

This role comes with the following benefits:

• Inclusive and diverse workplace environment.
• Opportunities for career advancement.
• Support for employee well-being.
• Commitment to removing employment barriers.

This role requires you to have:

• Strong fact-finding skills for consolidating requirements from multiple stakeholders.
• Action-oriented ability to translate information to meaningful action.
• Exceptional critical thinking with documented edge cases.
• Excellent written and verbal communication for clear messaging to technical and non-technical audiences.
• Well-developed collaboration skills to build strong stakeholder relationships.
• Attention to detail in producing high-quality output under strict timelines.
• Flexibility and adaptability to work in ambiguous situations and persevere.

You would benefit from having:

• Knowledge of Agile methodologies.
• Experience with data analysis and visualization tools.
• Broad understanding of Group Customer operations and technology.

Canada Life emphasizes diversity, inclusion, and an accessible environment valuing all employees. They provide reasonable accommodation for applicants as required.