Job Description
Administrative Office CoordinatorFull-time, permanent position Pay Rate: Commensurate with experience.On-site - Mississauga, ONWe at Raise are hiring for one of our key clients in the In Vitro Diagnostics industry. After establishing themselves as an industry leader, our client’s team is expanding to meet rising demand.They’re hiring right now; if you’re interested, apply today for your chance to join a great place to work. Our client takes pride in their people. When you join their team, you’ll find a workplace that facilitates challenge, achievement, and growth. Responsibilities: Assists in the completion of customer lab tenders in both English and French.Monitors Canadian tender websites and downloads tender documents in a timely manner.Provides administrative support to North America’s sales & marketing leadership including Director of Sales & Marketing and Director of SalesAnswers incoming telephone calls, determines purpose of callers, and routes calls to appropriate personnel. Retrieves messages from voicemail and ensures the appropriate personnel receives them to take action and support customer needs.Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.Arranges customer visits to the office with SCL field sales including but not limited to travel logistics, office preparation, meals, etcNegotiates pricing, maintains appropriate stock levels, orders, receives, and maintains office supplies including kitchen supplies, packing materials, business cards, and marketing literature for field sales.Receives, sends, sorts, and routes general email, mail, and faxes.Coordinates the maintenance and supplies for demo analyzers and reagents on site. This includes coordination and planning with Sales, Field Service Engineering, and Supply Chain/Sales Administration to ensure demo units are in good working order; schedule and receive necessary maintenance on analyzers; and ensure critical reagents are kept with good dating in the office.Maintains office equipment.Answers questions about organization and provides callers with address, directions, and other information.Responsible for facilities management.Coding and approval for invoices for accounting purposes.Provides clerical assistance with Tenders.Troubleshoots & supports the processing of customer orders as needed.Special projects as assigned.Alerts warehouse of any special delivery requests.Performs other clerical duties such as filing, copying, and scanning as necessary.Provides assistance with trade show, symposium, and meeting coordination and logistics.Conducts internal & external research.Qualifications:High School Diploma ; CEGEP or equivalent from two-year college preferred; Paralegal Qualification preferred; Minimum 3 to 5 years related experience. Experience in Tenders handling in Canada a plus.To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software; PowerPoint and Word Processing software.Ability to read, analyze, and interpret documents, instructions, and procedure manuals. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to a variety on audiences.Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Ability to write and speak fluent English and French.Looking for meaningful work? We can help Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity. We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities. We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/