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Job Description
DRAKKAR Digital, a marketing and communication agency powered by technology, is looking for an Account Manager to join its Marketing team in Montreal. As an Account Manager, you will work closely with our Senior Director, Marketing Services. Your main mission will be to take charge of the needs of your assigned clients and deliver effective digital marketing projects, in collaboration with specialist teams.
your responsibilities
- Serve as the main point of contact for clients, responding to their questions and concerns in the development of media plans and strategies for varied clients
- Maintain clear and regular communication with clients regarding their campaigns, performance, and objectives
- Collaborate with clients to understand their business objectives and develop tailored digital marketing strategies
- Plan and structure digital marketing campaigns in accordance with client needs and budgets
- Supervise the implementation of digital marketing projects, ensuring timelines are met
- Work closely with internal teams of specialists to ensure projects progress smoothly
- Manage and track campaign budgets to ensure they are adhered to and propose optimizations to maximize campaign ROI
- Identify opportunities for upselling and cross-selling additional services to existing clients
- Manage and resolve any issues that may arise and provide effective and timely solutions
our offer
- Growing company with renowned partners and clients
- Contribute to diverse and inspiring projects within a team of passionate professionals on both sides of the Atlantic (Montreal and Paris)
- Opportunities for career advancement within a rapidly expanding organization
- Social benefits after 3 months, contributions to RRSP, vacation, and family leave Modern, stimulating, and collaborative work environment with cutting-edge technology tools
- Flexible work mode with options for telecommuting and office presence at our location in Old Montreal
our requirements
- Minimum of 5 years of experience in account management, preferably in a digital marketing agency or similar role
- Ability to develop digital marketing strategies aligned with clients' business objectives
- Mastery of digital marketing tools and platforms to suggest relevant strategies to clients, such as Google Analytics, Google Ads, Meta, LinkedIn, etc.
- Understanding of basic SEO (Search Engine Optimization) principles
- Experience in managing web design projects, including a good understanding of UX/UI principles and user journey
- Excellent written and verbal communication skills in French and English to interact effectively with clients and internal teams
- Ability to manage client expectations, resolve issues promptly, and adopt a proactive, solution-oriented attitude
- Planning and organizational skills to manage multiple accounts and projects simultaneously
- Ability to prioritize tasks and manage time effectively to meet project deadlines