Job Description
About the JobCompany: Creator.coTitle: Account ManagerStatus: Full-time, HybridCreator.co is one of the leading Influencer Marketing Platforms in the market, and one of the fastest growing start-ups in Vancouver. #1 on Smartsites4.7 Stars on G2Top ranked platform on Influencer Marketing HubCreator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.We're looking for a strategy driven Customer Success Account Manager with a passion for influencer marketing and the digital space to help us continue to build on our triple digit annual growth.Account Manager's duties and responsibilities:Develop and execute influencer marketing strategies and creative campaignsOn-board new clientsDevelop content ideas and write and curate contentResearch relevant industry experts, competitors, target audience and usersBrainstorm new, creative approaches for influencer marketing campaignsKeep abreast of emerging trends, technologies and influencersTrack client results, and use findings to iterate campaigns to drive client goalsManage client expectations, and relationships including upsell & churn conversationsAM Qualifications:Completion of a Bachelor’s Degree or relevant college diplomaStrong experience with ExcelStrong knowledge of data analysis best practices, and experience performing and presenting data breakdownsAt least 2 years of experience in a client success OR account management roleAM Core Skills:Data analysisStrategic thinkingCustomer communication and serviceProfessional writingFriendly personalityInterpersonal communication skillsPresentation skillsResearchWhat We Offer:A competitive salary and benefits package, including health, dental, and vision insurance.A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work 40% of the time.An inclusive environment with a team of passionate and talented individuals.Opportunities for personal and professional growth, with access to industry events and conferences.A supportive company culture that values collaboration, innovation, and a work-hard play-hard mentality