Job Description
SJR is currently seeking an Account Manager to be part of the Client Services team delivering an exceptional quality client experience. The right candidate will have proven experience in the delivery of content programs that address our clients’ business challenges through strategic thinking and creative excellence. They are executional strategists, equal parts client counselor, content manager, problem-solver and operations manager. They are willing to go above and beyond to deliver smart solution that exceed our clients’ expectations.
Who Are You
- Content Marketer. You bring original and untold stories to life that inspire and resonate with key audiences.
- Executional Strategist. You help develop and implement forward-thinking strategic plans and delivery of compelling work.
- Client Counselor. You’re an active listener and a trusted adviser. You make sound recommendations, and you manage expectations.
- Growth Driver. You are proactive, energetic, and driven to create new opportunities for our clients and our business.
What You’ll Do
- Own day-to-day client communication, from taking the brief though to final sign-off.
- Run day-to-day account administration, coordinating budgets, timings, and deliverables to keep projects on track.
- Develop confident knowledge of client sectors, voice, and tone, staying abreast of industry news, competitors, and marketplace conditions.
- Execute and/or work collaboratively with editorial, design, and technology colleagues to deliver content, conduct research, analysis, creative concepting, and production.
- Drive the success of your accounts with clear objectives, goals, and measurement plans
- Play an active role in the business development function; identify and maximize opportunities for organic growth within existing clients.
What You’ll Bring
- 3-5 years account management experience; agency setting preferred
- A thorough understanding of traditional public relations, content marketing strategy and implementation across a variety of platforms and channels
- A passion for detail, with strong time management and project coordination skills
- Excellent numeracy, verbal communication, writing, and presentation skills
- Proven ability to build effective and collaborative relationships with colleagues, clients, and suppliers
- Flexibility and a willingness to react quickly and proactively to meet internal and external needs.
- Relentless curiosity, initiative, and an entrepreneurial spirit
- An exceptionally-positive attitude and an ease of working with a variety of people across the business.
Who Are We
SJR is an award-winning content consultancy. We believe in the power of transformative content and have an unparalleled group of people with uncommon talents who do content marketing differently. We combine journalistic rigor with creative intelligence, then amplify with technology to sharpen the conversation, decode complexity, transfer knowledge, and build trust.
We hire passionate innovators, disruptors and content marketers to join us on our mission to create best-in-class brand storytelling. We strategize and create for the world’s best and biggest brands. Because they have such an impact on society, we have a big impact, too.
What We Offer
- Hybrid work environment with three in-office days
- SJR office is located in the WPP Toronto Campus at the Toronto's Waterfront Innovation Centre with state-of-the-art amenities
- Competitive salary and time off policies
- Flexible benefits package, Employee Assistance Program and Wellness Reimbursement
- A team of intellectually curious, empathetic, and collaborative people
SJR is dedicated to employment equity and welcomes diversity in the workplace. We also welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment process.