Join #teamGC as an account manager on our commercial team supporting business clients from across Ontario!
Customer service and attention to detail your forte?
Join the Gifford Carr team as an Account Manager.
JOB SUMMARY
Gifford Carr is looking to add to its Commercial Accounts team a dynamic, energic, and team-oriented
Account Manager.
The successful candidate will provide quality, responsive assistance to the Account Executive while building and maintaining positive relations with clients. The Commercial Account Manager must be well organized and possess the ability to prioritize workflow while working with their team to provide outstanding customer service to our clients.
CORE RESPONSIBILITIES
Client Service:
Maintain positive, long-term relationships with clients, insurance company representatives, and team members
Provide value to clients by offering newly available coverages, identifying exposures, determining the appropriate solutions to those exposures, and advising the client.
Communicate with clients including answering questions and reviewing policy changes.
Educate clients about their coverages
Assist clients to complete applications
Review and send client endorsements and invoices
Review and send insurance certificates
Quoting and Reviews:
Function as first-line underwriters to qualify, maintain, and promote quality business
Communicate and negotiate with underwriters on the client’s behalf
Aid with quoting new business when required
Perform insurer portal quoting or entry as required
Review renewals and existing coverage for accuracy
Negotiate renewal terms and identify, in collaboration with the Account Executive, if another insurance company may be a better fit
Remarket accounts when required
Source, obtain, and provide additional information requested by the underwriter
Submit claims notices to insurance companies, follow up with clients and adjusters regarding claims status
Keep current with insurer updates and changes
Support
Assist the Commercial Account Executive
Follow-up on client payments
Maintain current client files
Additional responsibilities as it pertains to the insurance operations that may arise from time to time including assisting other team members and Account Managers with workload from time to time
QUALIFICATIONS & EXPERIENCE
Experience as a Commercial Account Manager
Active RIBO license
Working knowledge of Epic and Policy Works is an asset
Effective verbal and written communications skills
Ability to work well under pressure with minimum supervision
Commitment to a positive team dynamic
Excellent time management and organization skills
High attention to detail and accuracy
Ability to multi-task and respond to time-sensitive deadlines
To apply : Email your resume/cover letter to: hr@giffordcarr.ca
and include the job title in the subject line.
Our story dates to 1948. Delivering personal and business insurance solutions to our clients for over 70 years, Gifford Carr Insurance Group is built on a community-oriented foundation. An independent insurance brokerage licensed across Canada with offices located across Ontario, we are free from the constraints and self-interests of a large corporation. We have access to countless policies and plans, nationwide. We work for you.
We are dedicated to connecting with the right insurance partners to ensure our clients are protected. Our relationships with all the insurance partners ensure we can find the best coverage to protect you, our clients. As we continue to grow to support our local communities, our priorities remain the same – protecting what matters to you.
With over 70 years of experience, our knowledge and wisdom in the insurance industry sets us apart. We work to find the best solutions, and the best coverage available, for our clients. Trust us with what matters most. At Gifford Carr, we are on your team.
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